Get in touch with Verified Payout Casinos Canada

Verifying payout rates is the defining discipline behind every review on this site. Before a casino earns a place on our list, its stated payout rates must be traceable to a published audit report from a recognised independent testing laboratory. Questions about which testing bodies we accept, how we interpret audit data, or why a particular casino's payout score was revised are welcome at our editorial address.

We also review player-submitted observations about payout discrepancies. If you have documented evidence — session records, transaction data, or third-party audit information — suggesting that a casino's real-world payout behaviour diverges from its published figures, share that material with our editorial team. We investigate all credible submissions and update our coverage when the evidence warrants it.

This site does not manage casino accounts and has no access to any casino's operating systems. We cannot view player balances, examine withdrawal queues, or intervene in disputes between players and operators. Problems with individual withdrawals, bonus conversions, or account verification must be raised directly with the casino's customer support team. If the casino does not resolve the matter satisfactorily, escalating to the Kahnawake Gaming Commission is the appropriate formal next step.

Personal data requests are handled at the same editorial contact address. We comply with applicable Canadian privacy requirements and process all valid requests within the timeframe required by law.

Email [email protected].

See also the Verified Payout Casinos Canada Privacy Policy and Terms.